Privacy Policy
Last Updated: June 1, 2026
Taylor’s Communications, Inc. (“Taylor’s Communications,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products or services, request support, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect the following types of information.
Personal Information
You may voluntarily provide:
- Name
- Company name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Project information
- Quote requests
- Support requests
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect information including:
- IP address
- Browser type
- Operating system
- Device information
- Pages viewed
- Time spent on pages
- Referral website
- Search terms
- Approximate geographic location
- Website interactions
This information helps us improve website performance and user experience.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to provide functionality, improve performance, analyze website traffic, and personalize your experience.
Cookies may be used for:
- Shopping cart functionality
- User preferences
- Website security
- Analytics
- Advertising measurement
- Marketing campaigns
- Remembering returning visitors
You may disable cookies through your browser settings; however, portions of the website may not function properly.
Google Services
Our website may utilize Google products and services including:
- Google Analytics
- Google Tag Manager
- Google Search Console
- Google Ads
- Google Ads Conversion Tracking
- Google Remarketing
- Google Maps
- Google reCAPTCHA
- YouTube Embedded Videos
Google may collect information in accordance with Google’s Privacy Policy:
https://policies.google.com/privacy
Google may use cookies, advertising identifiers, and similar technologies to collect information regarding your interactions with our website.
You may opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout
Shopping Cart & Ecommerce
If you purchase products through our website, we may collect information necessary to:
- Process orders
- Process payments
- Ship products
- Manage warranties
- Provide customer service
- Prevent fraud
- Maintain order history
Payment information is processed through secure third-party payment processors. Taylor’s Communications does not store complete payment card information on our servers.
How We Use Your Information
We may use collected information to:
- Respond to inquiries
- Prepare estimates
- Fulfill orders
- Provide requested services
- Process payments
- Deliver products
- Improve our website
- Analyze website performance
- Communicate with customers
- Send project updates
- Send marketing communications (when permitted)
- Detect fraud or unauthorized activity
- Meet legal obligations
Marketing Communications
If you choose to receive marketing communications, we may send:
- Company news
- Product updates
- Promotions
- Educational content
- Service announcements
You may unsubscribe at any time using the link included in our emails or by contacting us directly.
Third-Party Services
We may use trusted third-party service providers including:
- Payment processors
- Shipping providers
- CRM systems
- Email marketing providers
- Website hosting providers
- Cloud storage providers
- Live chat services
- Ecommerce platforms
These providers only receive information necessary to perform services on our behalf.
Data Security
We employ commercially reasonable safeguards to protect your information, including:
- SSL encryption
- Secure hosting
- Firewalls
- Limited employee access
- Password protection
- Software updates
- Malware protection
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
When information is no longer needed, it is securely deleted or anonymized.
Children’s Privacy
Our website is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we may promptly remove it.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have certain rights regarding your personal information.
These rights may include:
- Right to Know what personal information we collect
- Right to Access your personal information
- Right to Correct inaccurate information
- Right to Delete personal information (subject to legal exceptions)
- Right to Data Portability
- Right to Limit the Use of Sensitive Personal Information (if applicable)
- Right to Opt Out of the Sale or Sharing of Personal Information (where applicable)
- Right to Non-Discrimination for exercising your privacy rights
Taylor’s Communications does not sell personal information as defined under the California Consumer Privacy Act.
We may share limited information with advertising and analytics providers solely to improve our website and marketing efforts.
California residents may submit privacy requests by contacting us using the information below.
Categories of Information We Collect
During the previous twelve (12) months, we may have collected:
- Identifiers
- Contact information
- Commercial information
- Internet activity
- Device information
- Geolocation (approximate)
- Customer service communications
Sources of Information
We collect information:
- Directly from you
- Automatically through website technologies
- Through cookies
- Through Google services
- Through ecommerce transactions
- Through customer support interactions
How We Share Information
We may disclose information to:
- Payment processors
- Shipping companies
- Marketing providers
- Analytics providers
- Website hosting providers
- Professional advisors
- Government agencies when legally required
We do not sell your personal information.
Your Privacy Choices
You may:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of eligible information
- Opt out of marketing emails
- Disable cookies through your browser
- Adjust Google advertising preferences
Do Not Track
Some web browsers offer a “Do Not Track” feature.
Because there is currently no universally accepted standard for responding to these signals, our website does not currently respond differently to Do Not Track requests.
International Visitors
Our website is operated within the United States.
If you access the website from outside the United States, you understand your information may be transferred to and processed within the United States.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon posting the revised policy to this page.
The Effective Date at the top of this policy will reflect the latest revision.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Taylor’s Communications, Inc.
Website: https://www.taylorscommunications.com
Email: info@taylorscommunications.com
Phone: 904-779-8900
Mailing Address:
Taylor’s Communications, Inc.
12113 W Beaver St
Jacksonville FL 32220
