Increase Customer Counts & Revenue Opportunities With Drive Thru Communications
Communicate Where It Counts.
Drive thru operations are successful when the right components work together. You’ve got your non-sound communication, ie: printed or digital menu and pre-sell boards, and now, you need to communicate with sound. Even though pricing and menu offerings are relayed in visual format, your staff needs the ability to effectively hear the order for accuracy. Drive thru communication systems play a key role in the success of your drive thru communications and overall customer satisfaction. Choosing a drive thru system that not only receives and transmits sound, but also offers noise cancelling capabilities in addition to dependability; all with the functionality you need is key.
Call us at (904) 779-8900 for help determining which system is right for you.
Review the number of lanes, peak headset count, order-point audio, charging capacity, vehicle detection, coverage area, existing wiring, and future expansion plans. Professional installation helps ensure the base station, antennas, speakers, microphones, and detectors are placed and configured for the restaurant’s actual operating environment.
Yes. A properly configured PAR G5 base station can support dual-lane operation. PAR also offers a software upgrade path from single-lane to dual-lane operation in applicable installations. Lane layout, vehicle detection, order-point equipment, and current system configuration should be evaluated before the upgrade.
The PAR G5 is a rugged, all-in-one wireless headset designed for clear audio, crew comfort, and fast component replacement. Its modular construction allows key headset parts to be changed without replacing the entire unit, while the adjustable fit and long-shift battery design support the demands of a busy QSR.
NEXEO can integrate with HME ZOOM Nitro to deliver selected performance alerts through the headsets. It is also designed to support automated order-taking workflows while allowing a crew member to step in when needed. Available integrations vary by restaurant brand, system configuration, and technology provider, so compatibility should be confirmed before installation.
NEXEO uses Wideband HD audio technology to reduce background noise and carry a broader range of voice frequencies. Clearer communication can help employees understand customers with fewer repeated questions, while targeted team conversations and alerts support better coordination without sending every message to every headset.
HME NEXEO | HDX is a digital crew communication platform designed for drive-thru and restaurant-wide communication. It combines HDX Digital Audio, all-in-one headsets, a touchscreen base station, voice commands, one-to-one and group conversations, targeted alerts, and integration options for HME ZOOM Nitro and automated order taking.
Yes. Taylor’s Communications installs, services, and repairs leading drive-thru communication brands, including HME and PAR, and can assist with other major or legacy systems. Support may include phone troubleshooting, on-site diagnostics, replacement parts, professional repair, preventive maintenance, and complete system upgrades.
Consider an upgrade when poor audio, dropped connections, limited headset availability, repeated repairs, unavailable parts, or outdated features begin affecting daily service. A site assessment can determine whether the problem is an isolated component, damaged cabling, improper configuration, or an aging platform that is no longer cost-effective to maintain.
A typical system includes a base station, wireless headsets or belt-pacs, an order-point speaker and microphone, vehicle detection, charging equipment, power supplies, and the cabling that connects the lane equipment. The exact configuration depends on the number of lanes, restaurant layout, headset count, and whether the system integrates with a timer or automated order-taking solution.
