Run Your Store, Run Your Enterprise.

Go beyond the drive-thru lane and measure the entire customer experience. With all key areas of your operation now visible on the dashboard, you gain a more accurate representation of customers’ total experience time.

More Than Just a Drive-Thru Timer

With all key areas of your operation now visible on the dashboard, you gain a more accurate representation of customers’ total experience time. A true measurement of your customers’ experience provides actionable insight for data-driven decisions that help reduce drive-offs, improve speed of service, and provide a better customer experience.

Critical Insight Delivered to the Right Person at the Right Time

Seamless Mobile Experience

Easily identify a mobile order customer by the blue outline that appears around the order number on the dashboard.

All key areas of your operation are visible on the dashboard. Display up to 16 different independent spaces such as mobile pickup and pull-forward.

Understand traffic flows and volume trends. Identify improvement opportunities specific to each store, like analyzing volume trends to assist with staffing plans.

POS Integration Enables Data-Driven Decisions

ZOOM Nitro supports integration with multiple POS systems to provide key transactional data to further enable data-driven decisions.* You can see on the dashboard each vehicle’s POS transaction number with wait time to present the right order quickly and easily to the right car for greater order accuracy. Or choose to display the order total with wait time to better anticipate a large order and pull the car forward to serve others faster.

*POS integration and geofence availability varies by brand. Call your HME representative for details on POS and mobile integrations readily available or in plan for your organization.

Complete Visibility for Greater Insights

Video detection has arrived. An easy add-on to your existing ZOOM Nitro Timer and detectors, video detection offers unmatchable timer visibility from parking lot entry to exit. Plus, the ZOOM Nitro Timer integrates with various POS systems, supports geofencing technology, and provides your choice of multiple detection options. With ZOOM Nitro you have all the information needed, in-store and in performance reports, to maximize your bottom line and gain a greater understanding of the entire customer journey.

Adding video detection to your store means seamlessly increasing your timer’s visibility to track and measure customers well before they reach the menu board, in pull-forward spaces, and curbside pickup areas. Whether it’s video detection, wired loops, wireless, or ultra-sonic, all detection methods work together to increase your timer’s visibility. ZOOM Nitro delivers the unparalleled visibility and insight you need to surpass service expectations and maximize profitability.

Detection zones are uniquely configured within a region of interest based on your store’s specific layout.

Gamification takes drive-thru performance to the next level. Add contests, awards, real-time feedback, and Smack Talk to engage your team and maximize performance.

Create multi-store competitions and see how your store stacks up against others in real time. Compare performance metrics and motivate your team to reach the top.

Customizable reporting provides an in-depth analysis of your entire operation. Target key areas of improvement and stay on top of your restaurants’ performance. Anytime. Anywhere.